PRIVACY POLICY

Effective Date: September 7, 2026. This Privacy Policy explains how we collect, use, disclose, and protect your information.

iDeal Real Estate, a Florida licensed real estate brokerage owned and operated by Jennifer Fortier ("iDeal Real Estate," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use https://idealrealestate.io (the "Site"), submit a form, request information, schedule an appointment, respond to an advertisement, or otherwise interact with our services.

By using the Site or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We may collect information that you voluntarily provide to us as well as certain information that is automatically collected when you use our Site.

Information you provide to us

Depending on how you interact with our Site, we may collect:

First and last name;
Email address;
Phone number;
Property information and preferences;
Information about whether you are interested in buying, selling, or receiving real estate services;
Appointment and scheduling information;
Messages or other information you submit through forms;
Business or property-related information you choose to provide; and
Any other information you voluntarily submit to us.

We generally collect this information when you:

Submit a form on our Site;
Request information about a property or real estate service;
Request a consultation or appointment;
Contact us by phone, email, or text message;
Respond to our communications or advertisements; or
Otherwise communicate with us.

Information collected automatically

When you visit our Site, certain information may be automatically collected through cookies, pixels, tags, analytics tools, advertising technologies, and similar technologies.

This information may include:

IP address;
Browser type and version;
Device type;
Operating system;
Approximate geographic location;
Pages visited;
Content viewed;
Links clicked;
Date and time of visits;
Referring websites or sources;
Advertising campaigns or referral sources;
General information about how you interact with the Site; and
Other technical or usage information.

2. Cookies and tracking technologies

We may use cookies, pixels, tags, scripts, conversion tracking technologies, and similar technologies to operate, analyze, and improve our Site, advertising, and marketing.

These technologies may be used for:

Functional cookies

To help the Site operate properly and remember certain preferences or settings.

Analytical cookies

To understand how visitors use our Site, including which pages are viewed, how visitors navigate the Site, and how our Site performs.

Advertising and targeting technologies

To measure advertising performance, understand interactions with our advertisements, build or analyze audiences where permitted, and deliver or measure relevant advertising.

We may use advertising and analytics technologies provided by third parties, including Meta, Facebook, Instagram, Google Ads, YouTube, Google Analytics, and similar platforms or providers.

These providers may collect or receive information about your interactions with our Site, advertisements, and marketing campaigns in accordance with their own privacy policies and applicable settings.

You may be able to control or disable cookies through your browser settings. You may also have additional privacy or advertising controls available through third-party platforms such as Google and Meta.

Disabling certain cookies or tracking technologies may affect the functionality of the Site or certain advertising features.

3. How we use personal information

We may use the information we collect for the following purposes:

Responding to inquiries and requests;
Providing requested real estate information;
Providing information about properties and real estate services;
Scheduling and managing appointments;
Sending appointment confirmations and reminders;
Communicating with prospective and current clients;
Sending requested information by email, telephone, or SMS/text message;
Following up on inquiries and requests;
Sending marketing or promotional communications where permitted and where appropriate consent has been provided;
Measuring the effectiveness of our advertising campaigns;
Measuring conversions and lead generation;
Understanding how users interact with advertisements and our Site;
Improving our advertising and marketing campaigns;
Conducting analytics and statistics;
Improving our Site, services, and user experience;
Preventing fraud, abuse, or unauthorized activity;
Complying with applicable laws and legal obligations; and
Protecting our rights, property, and users.

We also use this information to deliver any market valuation, cash offer estimate, or property report you request.

We do not sell, rent, or lease our customer lists or your personal information to third parties.

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by law.

4. SMS / text messaging privacy

If you provide your mobile phone number and affirmatively opt in to receive SMS/text messages from iDeal Real Estate, we may use your phone number to send messages relating to:

Your inquiries or requests;
Property information and updates;
Appointment scheduling and reminders;
Follow-up communications regarding your real estate inquiry;
Real estate services; and
Marketing or promotional communications where you have provided the appropriate consent.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information provided below.

Your consent to receive SMS/text messages is not a condition of purchasing any goods or services.

We may use third-party service providers to facilitate SMS delivery and communications on our behalf. These providers may process your phone number and related messaging information as reasonably necessary to provide those services.

We do not sell or share your phone number or SMS opt-in information with third parties for their own marketing purposes.

5. Email communications

If you provide your email address, we may use it to respond to inquiries, provide requested information, communicate about appointments, and, where permitted, send marketing or promotional communications.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in the applicable email.

Unsubscribing from marketing emails does not necessarily prevent us from sending non-marketing communications necessary to respond to your request, manage an appointment, or provide services you have requested.

6. Advertising, Google, YouTube, and Meta

We may advertise our services through third-party advertising platforms, including Google Ads, YouTube, Facebook, and Instagram.

We may use technologies such as cookies, pixels, tags, conversion tracking, and similar tools to:

Measure the performance of our advertisements;
Understand how visitors interact with advertisements;
Measure conversions and leads;
Improve advertising campaigns;
Create or analyze advertising audiences where permitted; and
Deliver or measure relevant advertisements.

When you interact with an advertisement on YouTube, Google, Facebook, or Instagram and subsequently visit our Site, certain information about your interaction may be collected through advertising or analytics technologies.

Third-party advertising platforms may independently collect and process information according to their own privacy policies and terms.

We do not control how these third-party platforms collect or process information outside of the information we provide to them or the settings available to us.

7. How we share personal information

We may share personal information with certain categories of recipients when reasonably necessary to operate our business and provide our services.

Service providers

We may share information with vendors and service providers that assist us with:

Website hosting;
Customer relationship management;
Lead management;
Email communications;
SMS/text messaging;
Appointment scheduling;
Analytics;
Advertising and marketing;
Data storage;
Website functionality; and
Other business operations.

These providers may access personal information only as reasonably necessary to perform services on our behalf.

Advertising and analytics providers

We may share certain information with advertising and analytics platforms to measure advertising performance, understand website activity, measure conversions, and improve our marketing.

These platforms may include Google, YouTube, Meta, Facebook, Instagram, Google Analytics, and other advertising or analytics providers.

Depending on the technology used, information may include website interactions, pages viewed, links clicked, advertising identifiers, cookie information, and other usage information.

Legal and business disclosures

We may disclose information when reasonably necessary to:

Comply with applicable laws, regulations, subpoenas, court orders, or legal processes;
Protect our rights, property, or safety;
Prevent fraud or abuse;
Investigate potential violations of law or these policies; or
Facilitate a merger, acquisition, sale, financing, restructuring, or other transfer of some or all of our business assets.

8. SMS opt-in information

Your consent to receive SMS messages and related opt-in information will be treated as confidential.

We do not sell or share SMS opt-in information, including phone numbers and consent records, with third parties for their own marketing purposes.

SMS information may be shared with service providers that assist us in delivering communications on our behalf, subject to applicable contractual and legal requirements.

9. Third-party websites and services

The Site may use third-party services and technology providers to support our business operations, website functionality, communications, and marketing activities.

These services may include:

Customer relationship management (CRM);
Lead management;
SMS/text messaging;
Email communications;
Appointment scheduling;
Website hosting and functionality;
Analytics and measurement;
Advertising and marketing;
Data storage; and
Other services necessary to operate and improve the Site and our business.

Third-party service providers may process information on our behalf as reasonably necessary to provide their services.

Third-party services and platforms may have their own terms, conditions, and privacy policies. We are not responsible for the independent policies, practices, availability, security, or functionality of third-party services.

10. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

11. Data security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

12. Your privacy rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request information about how your personal information is used or disclosed;
Opt out of certain marketing communications; and
Exercise other rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

13. Marketing opt-out

You may opt out of marketing communications at any time.

Email

Use the "Unsubscribe" link provided in marketing emails.

SMS/text messages

Reply STOP to any SMS message.

Other communications

You may also contact us directly using the information below to request that we stop certain marketing communications.

Please note that opting out of marketing communications does not necessarily prevent us from sending service-related or transactional communications, such as appointment confirmations or information necessary to respond to a request you have made.

14. Children's privacy

Our Site and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us.

15. Do not track

Some web browsers offer a "Do Not Track" ("DNT") setting.

Because there is currently no universally accepted standard for responding to DNT signals, our Site may not respond to such signals.

Third-party services used on our Site may have their own policies regarding DNT signals.

16. International data transfers

Some of our service providers and technology platforms may process or store personal information in the United States or other jurisdictions.

When personal information is transferred or processed outside your jurisdiction, we take reasonable steps to handle that information in accordance with applicable privacy laws and this Privacy Policy.

17. Changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for the latest information regarding our privacy practices.

Mobile Terms & SMS Communications

Mobile Information & SMS Terms:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in to receive SMS messages from iDeal Real Estate, message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying "STOP" to any message. For help, reply "HELP" or contact us at hello@idealrealestate.io.

18. Contact information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

iDeal Real Estate
Attn: Jennifer Fortier
Florida Real Estate License #: 3386847
Phone: (904) 867-2994
Email: hello@idealrealestate.io
Website: https://idealrealestate.io

Service area: Jennifer Fortier is a Florida-licensed real estate professional (License #3386847). iDeal Real Estate serves clients in Jacksonville, Jacksonville Beach and the surrounding beaches, St. Augustine, St. Johns County, and other areas throughout Florida, subject to service availability.

SMS support: Reply HELP to any SMS message or contact us using the information above.

SMS opt-out: Reply STOP to any SMS message to unsubscribe.